I am experiencing difficulties in uploading my documents for verification.

Several factors may contribute to these challenges, with the primary ones often involving the browser and device you are using.

Unfortunately, not every device or web browser is compatible with document uploads on our website for the verification process.

For desktop or laptop users, we recommend using one of the following browsers:

• Google Chrome
• Mozilla Firefox
• Apple Safari
• Microsoft Internet Explorer
• Microsoft Edge

If you are using a mobile device (smartphone or tablet), please refrain from using the following browsers:

• Google Chrome
• Samsung Internet
• Apple Safari

Should you encounter ongoing difficulties despite following the provided guidelines, kindly contact our Customer Support team for further assistance.