Customer Support

step by step instruction Click on the Menu button at the bottom of our website Luckydinero.com  Then Click on REDEEM icon, it will verify your identity through Sumsub then click continue and select...

Yes.All information that you send to us is treated with absolute confidentiality, information is shared only where necessary to provide our service and fully  legal requirements. To gain a full und...

You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help Cente...

To switch off the sound when playing, follow the steps below: 1. When you are playing and you want to mute the sound go to the bottom right white sign.2. When you push the bottom you will see the s...

If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other la...

Occasionally, you might sense a slight delay in your gaming experience, and various factors could be contributing to this phenomenon.Here are a few swift examinations you can undertake to alleviate...

You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comforta...

If you win Free Plays in our social games and face a technical glitch, like losing connection or the app crashing, don't worry! The game ensures your Free Plays finish, and any extra Gold Coins or ...

This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge bas...

You can contact the LuckyDenaro customer support team by clicking Contact us from the side menu on Luckydenaro.com : 1. From the LuckyDenaro home page, on the burger menu button in the bottom left...